The following is the enlightened email I received from MSN in response to my inquiry. You've got to me kiddin' my ass:


Hello krizzlebayy,


Thank you for taking time to write us at MSN.com.

We apologize for the inconvenience having you to send us your email
again. Please re-phrase your question and provide us with additional
information about your inquiry. We need this data so we may effectively
address your concern. Once it has been provided, we will be glad to give
you further assistance.

Thank you for your patience. Hope to hear from you soon.


Sincerely,

Bernice
MSN.com Customer Support

Rachel got a slightly less "playing dumb" response. Also, what is the comment about "Hope to hear from you soon"..are me and Bernice like old friends? Did i used to sip martinis with Bill Gates in the valley? NNNNNNNNNNOOOOOOOOOOO!!!!!!!!!!!